Info

Contact

info@teardroplollipop.com

Accepted payment

We accept all major credit cards.

Shipping

All items are ready to ship within 3-5 business days. 

All US orders ship via USPS first class and costs $8.  If the buyer wants insurance it can be provided at additional cost.  Tracking number will be provided once package has shipped.

We do ship worldwide.  All international shipping costs $25.  International fees and taxes are the responsibility of the buyer.  Tracking number will be provided (if available) once package has shipped.

Teardrop Lollipop can not be held responsible for lost packages, international custom fees, or taxes.

Return Policy                                                                                                                         

We do accept returns under certain circumstances. If an item is damaged in shipping or you are not satisfied for whatever reason, please contact us immediately. Please be aware we do not accept returns due to buyer's remorse or change of mind. If a refund is warranted, it will only be for the price of the item and not postage. The cost of the return postage is at the buyer's expense.  Refunds, if granted will be issued once the item arrives back to us.

Care                                                                                                                                        

Spot clean with damp cloth and air dry.  These dolls are meant for light play only.

Product Detail                                                                                                                        

No two dolls are identical. Each is made by hand. Every doll is unique. Please expect a certain amount of imperfections due to the handmade nature of each product. Materials are subject to change based on availability. With natural dyes, fabrics will have unique characteristics that are at most times impossible to duplicate. Please realize that we do our best to represent an accurate depiction of color and texture on our website. But, due to the nature of each viewing screen, some color differences should be expected. All faces are hand embroidered and made with love. We us a mix of new, vintage fabrics and trims. Inventories fluctuate greatly. In many instances, we are working with small scraps of unique textiles. Once they are gone, they are gone. If you see an item you love, we recommend purchasing it immediately.

Considerations

Not suitable for children under the age of 3. 

Where are you located                                                                                                          

Teardrop Lollipop is based in Brooklyn, New York.  Each doll is handmade in my studio and shipped from there.

Wholesale

We are accepting whole sale orders.  Please email us at info@teardroplollipop.com

 

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